The Rise of the Connected Worker
LNS Research publishes very good, timely and relevant articles on a variety of manufacturing- related topics. A current article is about the trends driving "connected worker" initiatives. Most definitely an aging workforce needs to be a major consideration. Companies are losing significant talent due to retirement. What they may not realize, is the "tribal knowledge" that leaves with those workers. Over the years, people have learned/discovered ways to get the job done that is often not documented in engineering drawings, manufacturing engineering process sheets, standard operating procedures, and all the other means of internally communicating process information.
Ideally, companies would work with senior employees to ensure that information is captured before departure. Process audits are one way to do this. In my opinion, a better way is to have someone watch and document the training of new/newer employees by those who are planning on retiring. The provides direct, hands-on training to employees as well as the opportunity to validate/modify current documentation. That information can then be disseminated to all concerned - likely, in the near future, with AR (Augemented Reality).
Ideally, companies would work with senior employees to ensure that information is captured before departure. Process audits are one way to do this. In my opinion, a better way is to have someone watch and document the training of new/newer employees by those who are planning on retiring. The provides direct, hands-on training to employees as well as the opportunity to validate/modify current documentation. That information can then be disseminated to all concerned - likely, in the near future, with AR (Augemented Reality).
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